26 Oct
2006
26 Oct
'06
4:09 p.m.
We do the same thing in an email address routed queueing system, phpmailer
classes and mysql queries to get the "target email address" based on an
category selection.
-Andy
On 10/26/06 11:04 AM, "Wes Plate"
On 10/25/06 3:26 PM, "Stefan Tunsch" wrote:
I would like to know if OTRS supports any type of form-based data entry of tickets?
When used as a email management platform this has little sense, but when used through the web interface, forcing users to fill a form before sending the ticket is in many cases very interesting.
I probably misunderstand your question, but we have a form that sends the results as an email to OTRS.
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