[otrs] Question about the features of Otrs

Hello, i am planning to install otrs and i have a question about the features of otrs. Does otrs support a knowledge base functionality? I mean a database saved all problems and all solutions from every user? Thanks for your reply D. Franke ------------------------------------------- Abteilung / Department Techn EDV / Technical EDP Tel.: (+49) (0) 2372-54-382 ------------------------------------------- SUNDWIG GmbH - Member of the ANDRITZ Group Stephanopeler Strasse 22, 58675 Hemer, Germany Tel.: (+49) (0) 2372-54-0 Fax: (+49) (0) 2372-54-200 mailto:itservice@sundwig.de http://www.sundwig.de http://www.sundwig.de/