Hi Subu, On Wed, Jun 22, 2005 at 03:59:36PM +0530, N.V.Subramanya wrote:
I am using Otrs 1.3.2 on Linux platform, following are my doubts on it since i am in initial stage of implementation.
1) How do I link OTRS Application to link with Company WebSite.
You can customize the login and logout URL, integrate a link to the company in the OTRS webinterface and so on. Also you can integrate the OTRS login page in to a company site. Or did I understand you wrong? What exactly do you want to do?
2) Why the Bulk Action is not working in ver 1.3.2
Normaly it should work. Have you deactivated java script in your browser or in the OTRS system?
3) How to Run Cronjob
Please see the documentation: http://doc.otrs.org/1.3/en/html/cronjob.html
4) Can we change root@localhost user to other name, will it support
Yes. You can do this via the admin area in the section for users.
Subbu
Best regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!