Re: [otrs] how to suppress ticket in one shot ?

16 Jun 2009


      create a task using the generic agent
/otrs/index.pl?Action=AdminGenericAgent

Leonardo Certuche


On Tue, Jun 16, 2009 at 8:56 AM,  wrote:
...
Hi everybody
I installed otrs in order to test it and I already have 2964 tickets open
because I used a acount mail user who is receiving automatic mail. So i try
to clean otrs up and I would suppress all this tickets in one operation.
How can I do this ?
Best regards
Jerome
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