It works :)
Thanks a lot,
João Zorro
Managed Services
.............................................................................................................
Novabase
Av. D. João II, Lote 1.03.2.3 . Parque das Nações
1998-031 Lisboa - Portugal
Tel. (+351) 213 836 300 . Fax (+351) 213 836 301
www.novabase.pthttp://www.novabase.pt
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From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leonardo Certuche
Sent: Monday, February 08, 2010 4:43 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Tickets FreeText fields
Hello,
With TicketFreeKey you specify a name for the new field. With TicketFreeText you specify the possible values for the TicketFreeKey (dropdown) but if you don't check TicketFreeText, then TicketFreeKey will be a textbox, not a dropdown ;)
Hope it helps
Leonardo Certuche
On Mon, Feb 8, 2010 at 11:29 AM, João Zorro mailto:joao.zorro@novabase.pt> wrote:
Hi,
I need to add some extra fields to tickets. I tried to use "TicketFreeText" fields but I need the input control to be a textbox and not a dropdown. It is possible to do this?
Tanks in advance and I appreciate any help.
João Zorro
Managed Services
.............................................................................................................
Novabase
Av. D. João II, Lote 1.03.2.3 . Parque das Nações
1998-031 Lisboa - Portugal
Tel. (+351) 213 836 300 . Fax (+351) 213 836 301
www.novabase.pthttp://www.novabase.pt
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