Re: [otrs] Company tickets

thanks Shawn, thanks for the reply --- On Thu, 4/2/09, Shawn Beasley wrote:

From: Shawn Beasley Subject: Re: [otrs] Company tickets To: "User questions and discussions about OTRS." Date: Thursday, April 2, 2009, 11:02 PM Hi,

Company ticket is based on the users cusotmer_id. If you want users to see other users tickets, then they have to have the same customer_id.

On Apr 2, 2009, at 4:29 AM, Lakshan Fernando. wrote:

...

Is their any one who can help on this question all i want to know is how to enable Company Tickets

feature on OTRS

...

--

Shawn Beasley Support Technician

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