Hi,

I have some trouble with my LDAP config for auth otrs Customers with windows
AD.

My Config.pm

#----------------------------------------
#Enable LDAP authentication for Customers / Users
 $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
 $Self->{'Customer::AuthModule::LDAP::Host'} = 'X.X.X.X';
 $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=serveur,dc=local';
 $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';

#The following is valid but would only be necessary if the
#anonymous user do NOT have permission to read from the LDAP tree
 $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} =
'cn=Administrateur,Ou=Administrateurs,dc=serveur,dc=local';
 $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'PASSWORD';

#CustomerUser
#(customer user database backend and settings)
   $Self->{CustomerUser} = {
     Module => 'Kernel::System::CustomerUser::LDAP',
     Params => {
     Host => 'X.X.X.X',
     BaseDN => 'DC=serveur,DC=local',
     SSCOPE => 'sub',
     UserDN =>'cn=Administrateur,Ou=Administrateurs,dc=serveur,dc=local',
     UserPw => 'PASSWORD',
   },
# customer unique id
   CustomerKey => 'sAMAccountName',
   # customer #
   CustomerID => 'mail',
   CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
   CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
   CustomerUserSearchPrefix => '',
   CustomerUserSearchSuffix => '*',
   CustomerUserSearchListLimit => 250,
   CustomerUserPostMasterSearchFields => ['mail'],
   CustomerUserNameFields => ['givenname', 'sn'],
   Map => [
     # note: Login, Email and CustomerID needed!
     # var, frontend, storage, shown, required, storage-type
     #[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
     [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
     [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
     [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
     [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
     [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
     [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
     #[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
     #[ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
   ],
 };
#----------------------------------------

I have no error and in my otrs admin page, i see all Customer users when i
search *.

But i can't connect Client in customer page :
User unknown or wrong password :(

Anybody can help me?

Best Regards,

PS : Sorry for my English !


Vincent
<Vincent COLAS (vcolas@cnam-poitou-charentes.fr).vcf>---------------------------------------------------------------------
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