Re: [otrs] agents not receiving any new ticket notifications

4 Apr 2006

      On Tue, Apr 04, 2006 at 11:44:25AM -0700, Isaac Gonzalez wrote:
...
how would one check to see if this is already configured?
Here are some lines from /etc/otrs/Kernel/Config.pm

--- CUT ---
    $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP';
    $Self->{'SendmailModule::Host'} = 'localhost';
    $Self->{'SendmailModule::Port'} = '25';
--- CUT ---

Replace 'localhost' with the hostname of your SMTP server.

hoping this helps

Jerome Alet