22 Aug
2007
22 Aug
'07
8:51 a.m.
Alan McKeown wrote:
Is it possible from within the web interface to remove agents, users, groups, queues.
I have a couple of customers who are not supported anymore and I want to carry out a tidy up operation.
The OTRS philosophy is to not ever delete anything. You can set customers to be no longer valid though. Just login as a user that can access the Admin section and there you can change your agents, users, etc. See chapter 5 of the Admin Manual: <http://doc.otrs.org/2.2/en/ html/c737.html>. Nils Breunese.