I did do this symlink, but it didn't work. Best wishes, Xiaoxing -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Frank Thommen Sent: jeudi 26 mai 2011 14:58 To: User questions and discussions about OTRS. Subject: Re: [otrs] Can't locate DBI.pl Xiaoxing Meng wrote:
Hello, In fact, I copied the file DBI.pm at the directory where otrs try to find the file instead of making a link between the two file. But I got another error *Software error:* Can't locate loadable object for module DBI [...]
Doing a copy of file like that is not allowed?
It is "allowed" but it will mostly not work. The DBI package doesn't only consist of the file DBI.pm. Just follow one of the given installation instructions (via CPAN or your distro's package mechanism) and it will work. Cheers frank --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
