Re: [otrs] 7000 Support-Entries from one Domain-Robot

Hi Gerhard, On Wed, Oct 08, 2003 at 10:53:29AM +0200, list@supratec.de wrote:

Tonight an Domain-Robot creates over 7000 Support Entries in OTRS.

Is there any method to delete all Tickets from one E-Mailadress?

I have over 80 pages in Queue-View!

There is a script which can do that: http://bogen.net/close.pl Edit line 24 (a_from = '...). In OTRS 1.2 the GenericAgent will also able to do that.

Gerhard

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- esanta: 12:08am an 48 Tage 1:25, 8 Benutzer, Durchschnittslast: 0,08, 0,18, 0,17