Re: [otrs] Modules update is gone after update

Dera Rangel, On 18.07.2011, at 14:40, Rangel Perez Sardinha wrote:

After upgrade OTRS to 3.09 and update ITSM to 3.0.4 the menu of itsm options are gone. All user still with permission in ITSM modules and other modules like FAQ, i had try remove and re-add groups permission, but i am still not seeing ITSM and FAQ option (CMDB,CHANGES, FAQ, etc. ) Could someone help me?

Did you strictly follow the UPGRADING file? There are some SyConfig options that might need to reset. -- Cheers, Nils http://webint.cryptonode.de / a Fractal project