
Op 1-sep-2006, om 17:14 heeft Andy Lubel het volgende geschreven:
Eek, there went simple!
Do you have Any examples? Im not a procmail, nor a fetchmail guy and my OTRS is installed on OSX using the good old postmasterPOP3.pl
You'll have to put up with the out of office replies (I don't like them either) or implement a filter. It may be possible to use a PostMaster filter module in OTRS. Look at the X-OTRS-Ignore example: http://doc.otrs.org/2.0/en/html/x1192.html#email-receiving-filter. The only other option I see is switching to feeding the mails to PostMaster.pl from procmail instead of using PostMasterPOP3.pl. A problem is that out of office replies don't have a single standard property to distinguish them from 'normal' mails, so you'll need to think carefully about what to filter on and them find out how to write that into procmail filter rules. Sorry, I don't any examples handy, but http://www.procmail.org/ should be a good starting point. This might be more trouble than it's worth to you though. Nils Breunese.