
7 Nov
2006
7 Nov
'06
3:03 a.m.
We also run a monthly stats report on the overview of tickets. I then combine open/new, closed/resolved and import into excel as a cvs file from otrs. If you find out how to have otrs generate a daily email of open tickets...please let me know.
Brigitte Calderwood
----- Original Message -----
From: Bo Wells