* Panzarella, David
The CPU load will spike high occasionally, same with the output. There is about 1.4 GB of RAM constantly occupied. The largest process is a Java archiver which I don't believe is related to OTRS.
Indeed it is not :)
The next are two Apache processes totaling about 220,000K. I wonder if this is due to mod_perl.
on linux, my apaches are at about 69,000k (virtual size), also using mod_perl. Maybe they're leaking memory? Try restarting apache. But since you want to change the number of worker threads, read on.
I understand that mod_perl uses a lot of memory. I did get one DNS timeout when running nslookup.
That's bad. The first DNS server should answer quickly, otherwise some requests might take a lot of time because of the DNS queries timing out.
It looks like the server has two IP addresses, so I'm waiting to hear back from its admin about that. I also want to lower the number of worker threads. How do I go about this? And, what is a feasible number? I am new to OTRS.
That's more of an apache2 question. Look in it's config. Why are you running unix style services on Windows BTW? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt@charite.de | http://www.charite.de