Re: [otrs] upgrading from an old version

Varsani, Rajendrakumar (PSD) wrote:

We've been happily using OTRS 1.2.3 for a couple or three years now. Lovely. Thank you!

The Big Question is: How do I go about upgrading to the latest ITIL-oriented version of OTRS? I'm hoping it's not very difficult. As it's very much live, I'd like to run a system in parallel before switching over. Ideally.

http://lists.otrs.org/pipermail/otrs/2008-February/022074.html Nils Breunese.