2012/4/17 Douglas Nascimento <douglasnjs@gmail.com>

Eu não tenho certeza, mas acho que em DirectoryIndex você deveria colocar apenas index.pl ou customer.pl, sem o "/otrs/". Exemplo:

DirectoryIndex index.pl
DirectoryIndex customer.pl

On Tue, Apr 17, 2012 at 5:06 PM, Carlos Gomes - STI Unesp Franca <cgomes@franca.unesp.br> wrote:

Hello Everyone!

Iv set up different subdomains so i can point users to the customer.pl page for ticket management, and another subdomain for otrs administration. Iv followed many suggestions and documentations for apache, but cant manage to use different hosts for both index.pl and customer.pl, can anyone help me , if set up similar environment ?

my apache configs are as this:

subdomain: admin.suporte.franca.unesp.br
#mod do endereco de suporte (/etc/apache2/sites-available/admin.suporte.franca.unesp.
br)
#
<VirtualHost *:80>
        ServerAdmin cgomes@franca.unesp.br
        ServerName admin.suporte.franca.unesp.br
        ServerAlias admin.suporte.franca.unesp.br

        # Indexes + Directory Root.
        DirectoryIndex /otrs/index.pl
        DocumentRoot /opt/otrs/bin/cgi-bin/

        # CGI Directory
        # ScriptAlias /otrs/ /opt/otrs/bin/cgi-bin/
        <Location /otrs>
        SetHandler perl-script
                PerlResponseHandler ModPerl::Registry
                PerlOptions +ParseHeaders
                PerlSetupEnv On
        </Location>

    <Directory />
        Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch
        AllowOverride None
        AddHandler cgi-script .pl
    </Directory>

        # Logfiles
        ErrorLog /var/log/otrs/admin/error.log
        CustomLog /var/log/otrs/admin/access.log combined
</VirtualHost>

subdomain suporte.franca.unesp.br :
#mod so endereco de suporte (/etc/apache2/sites-available/suporte.franca.unesp.br)
#
<VirtualHost *:80>
        ServerAdmin cgomes@franca.unesp.br
        ServerName suporte.franca.unesp.br
        ServerAlias suporte.franca.unesp.br

        # Indexes + Directory Root.
        DirectoryIndex /otrs/customer.pl
        DocumentRoot /opt/otrs/bin/cgi-bin/

        # CGI Directory
        # ScriptAlias /otrs/ /opt/otrs/bin/cgi-bin/
        <Location /otrs>
        SetHandler perl-script
                PerlResponseHandler ModPerl::Registry
                PerlOptions +ParseHeaders
                PerlSetupEnv On
        </Location>

    <Directory />
        AllowOverride None
                Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch
        AddHandler cgi-script .pl
    </DirectOry>

        # Logfiles
        ErrorLog /var/log/otrs/customer/error.log
        CustomLog /var/log/otrs/customer/access.log combined
</VirtualHost>

but both opens the index.pl file...

iv also used this thread as refference:
http://lists.otrs.org/pipermail/otrs/2005-October/009192.html

but seems quite old, and only one vhost wont suit me for logging purposes.

--
[]'s
---------------------------------
Carlos Gomes
Assistente de Informática II - STI
skype: cgomes.unesp
55(16)3706-8783
UNESP/Franca - FCHS

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--
Atenciosamente,
Douglas Nascimento de Jesus
beaglenetwork.blogspot.com

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