Hi, Did you set up a POP3 or an IMAP mailbox? I'm asking because if it's POP3 and if some other mail client has that same account configured, OTRS won't be able to fetch any messages. Leonardo Certuche On Mon, Feb 8, 2010 at 3:23 PM, Dorien K. Takeshi < Dorien.Takeshi@drgroup.co.nz> wrote:
Hi there,
I’ve tried to setup my email processing, and it appears to be working, as messages are disappearing from my mailbox, but I cannot find them in OTRS at all? It doesn’t appear to be doing anything with the emails? Where can I check to see what has happened to them or am I missing something? I’ve only setup a mailbox in the “Postmaster Admin” section.
*Dorien Takeshi*
Technical Manager
*Disaster Recovery Group Limited*
Unit 6, 10 Canaveral Drive, Rosedale, North Shore City, Auckland, New Zealand, 0632
Ph: +64 9 478 9134 | Mob: +64 21 822 832 | Email: dorien.takeshi@drgroup.co.nz
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/