Re: [otrs] Another Config.pm problem

Can you create a test.pl in the same directory where the index.pl is? It should have this content: #!/usr/bin/perl use strict; use warnings; use FindBin qw($Bin); use CGI; print CGI->header, $Bin; chmod it to 755, run it via Browser and post the result here. Cheers, Renee ratnaweera@sunrise.ch schrieb:

Hi

Ref: Renee Bäcker 25.03.2009 14:10

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ratnaweera@sunrise.ch schrieb:

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... # pwd /home/www/intra/otrs/Kernel In your last post the error message said "/home/www/otrs/..." no "intra" in it.

Sorry for that. I sort of annonymized the thing. Here is the complete story:

=== # pwd /home/www/intra/otrs

# ls ARCHIVE COPYING INSTALL Kernel README.webserver TODO bin CREDITS INSTALL.RedHat README RELEASE UPGRADING CHANGES doc INSTALL.SuSE README.database scripts var

# ls Kernel/ Config Config.pm.dist Language Modules System Config.pm cpan-lib Language.pm Output

# diff Kernel/Config.pm Kernel/Config.pm.dist

File bin/cgi-bin/installer.pl lines 26 .. 38 ---------------------------- # use ../../ as lib location use FindBin qw($Bin); use lib "$Bin/../.."; use lib "$Bin/../../Kernel/cpan-lib";

use vars qw($VERSION $Debug); $VERSION = qw($Revision: 1.28 $) [1];

# check @INC for mod_perl (add lib path for "require module"!) push( @INC, "$Bin/../..", "$Bin/../../Kernel/cpan-lib" );

# all OTRS Installer modules use Kernel::Config; ====

Request of the browser

Error message in Apache logs: [error] Can't locate Kernel/Config.pm in @INC (@INC contains: /usr/sbin/../Kernel/cpan-lib /usr/sbin/.. /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl . /etc/apache2) at /home/www/intra/otrs/bin/cgi-bin/installer.pl line 38.\nBEGIN failed--compilation aborted at /home/www/intra/otrs/bin/cgi-bin/installer.pl line 38.\n

obviously @INC does not contain ./Kernel, what is the usual procedure to add that?

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BTW: you should chown Config.pm it makes no sense to have it owned by root

Done. # ls -l Kernel/ insgesamt 48 drwxrwxr-x 3 500 users 4096 2009-03-23 22:10 Config -rw-rw-r-- 1 500 users 3918 2009-03-23 22:09 Config.pm -rw-rw-r-- 1 500 users 3918 2008-03-07 17:50 Config.pm.dist drwxrwxr-x 16 500 users 4096 2009-01-20 21:06 cpan-lib drwxrwxr-x 2 500 users 4096 2009-01-20 21:06 Language -rw-rw-r-- 1 500 users 14119 2008-11-16 17:03 Language.pm drwxrwxr-x 2 500 users 4096 2009-01-20 21:06 Modules drwxrwxr-x 5 500 users 4096 2009-01-20 21:06 Output drwxrwxr-x 23 500 users 4096 2009-01-20 21:06 System

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