We are having similar issues on systems (not Solaris) where the correct version of PERL is not in the place specified within each OTRS .pl script.
It does not seem to be an issue in getting the main web interface working, only where you run a script explicitly – eg the cron jobs, or otrs.checkModules (there may be other cases too).
We are encountering this issue for example on Red Hat with XAMPP installed, where that version of PERL doesn’t live in /usr/bin/perl.
It looks as if the value hard-coded in each script takes precedence over the directory order in the PATH variable.
The only solution we have considered so far is manually editing the first line of each .pl file to specify the correct path. Maybe another solution would be to allow this value to be specified and used to customise each install.
Interested to hear any other workarounds!
Phil
On 24/08/2009 16:42, "Marco Vannini"
It is in /usr/bin/perl
I have compiled/installed mod_perl2, because it isn't in the installation of Solaris.
I had to compile more software for use otrs with Solaris
If you have experience with Solaris, it can be dificult for you configure/compile all the software.
I cant be more easy to you install new perl/apache/mod_perl/my_sql_driver with the pacakages from www.sunfreware.com http://www.sunfreware.com
On 08/24/09 13:08, Bernd Plagge wrote:
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1
Hello list,
I've got the job to install the OTRS system on a Solaris 10 machine.
The original Perl version is 5.8.4 (which is too old for otrs). I installed Perl 5.8.8, Apache 2.2.9 and expat Sunfreeware packages. The original packages are in /usr/bin. Perl 5.8.8 is in /usr/local/bin. Apache 2.2.9 is in /usr/local/apache2
But OTRS doesn't find the new version. I think that I need to tweak Config.pm or another configuration file. Does anybody know where I have to specify the new path (/usr/local/bin)?
Also, the original Apache server come with mod_perl2 while the new package doesn't contain mod_perl or mod_perl2. Are there package for Apache mod_perl (yes, I'm new to Solaris).
Any help is appreciated!
Regards, Bernard
- -- Bernd Plagge - プラゲ ベェアント First Choice Internet Ltd., Tokyo - ファースト・チョイス・インターネット(有) mail: bplagge@choicenet.ne.jp - url: http://www.choicenet.ne.jp
-----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (GNU/Linux)
iEYEARECAAYFAkqSdKsACgkQpYU8M8PbPV48+QCgs/y0X85CxvrdqaGv9jSnp+jA YDMAniNMJbFYUmzYE2Hx8n6qsshZibt8 =Qqlw -----END PGP SIGNATURE----- --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
- -- Bernd Plagge - プラゲ ベェアント First Choice Internet Ltd., Tokyo - ファースト・チョイス・インターネット(有) mail: bplagge@choicenet.ne.jp - url: http://www.choicenet.ne.jp Tel/Fax: 03 - 6379 2516 ************************************************************** *** Campaign Domain Registration for 1,500 JPY *** Domain Registration http://choicenet.ne.jp/en/campaign.html ドメイン登録 http://choicenet.ne.jp/jp/campaign.html ************************************************************** FREE Web Assessment: http://choicenet.ne.jp/en/website_assessment.html Web Design: http://choicenet.ne.jp/en/webdesign.html Web Hosting: http://choicenet.ne.jp/en/hosting.html Net Support: http://choicenet.ne.jp/en/netsupport.html ******************* 無料ウエブサイト評価 http://choicenet.ne.jp/jp/website_assessment.html ウエブデザイン: http://choicenet.ne.jp/jp/webdesign.html ウエブホスティング: http://choicenet.ne.jp/jp/hosting.html ネットワークサポート: http://choicenet.ne.jp/jp/netsupport.html -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (GNU/Linux) iEYEARECAAYFAkqSsh8ACgkQpYU8M8PbPV6clQCePfkztRc4bLTcIFmDoOzzCDVu 56MAnR79BR3nmqUDAy8eI3xMlmydFzye =6qmK -----END PGP SIGNATURE----- --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/