Hello!<br><br>No answers on this topic so far? <br><br>Thanks,<br><br clear="all">Leonardo Certuche<br><br><br><div class="gmail_quote">On 16 March 2010 14:52, Leonardo Certuche <span dir="ltr">&lt;<a href="mailto:leonardo.certuche@itcon-ltda.com">leonardo.certuche@itcon-ltda.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hello there!<br><br>I have a question about freetext and themes that hopefully some of you guys will answer:<br>

<br>Is it possible to make mandatory a freetext for a given theme and optional for others? We&#39;d like to have a single OTRS as the service desk application available for several areas, each area using different freefields.<br>


<br>Any comment is greatly appreciated.<br><font color="#888888"><br>Leonardo Certuche<br>
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