1 Jan
2009
1 Jan
'09
8:02 p.m.
Our customer ID's are based on the customer name and each customer may have several people who send tickets to our OTRS system. When we do a customer search the search only seems to work on the users name and not on the customer ID. Is it possible to change the customer ID search to search the ID list and not the username list? -- Alvin Starr || voice: (416)585-9971x690 Interlink Connectivity || fax: (416)585-9974 alvin@iplink.net ||