Hi,<br><br>With both you do basically the same: register a ticket, but with email ticket, as its name suggests, you can send an email to several recipients at the same time.<br><br clear="all">Leonardo Certuche<br><br><br>

<div class="gmail_quote">On Tue, Feb 9, 2010 at 1:43 AM, manish ramteke <span dir="ltr">&lt;<a href="mailto:manish.s.ramteke@gmail.com">manish.s.ramteke@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">

Hi,<br><br>In which cases one would need to chose between phone ticket and email ticket.What&#39;s the major difference between these two.<br clear="all"><br><br>Regards,<br><font color="#888888">Manish Ramteke<br><br><br>

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