Its more an regex issue then OTRS. My process or the regex always fail when
a dynamic field is NULL (no value). Right now I haven´t found the correct
regex to verify for empty values, I have checked \0 , \x00 , .{0}.
Regards
Christoph
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von
Ohliger, Christoph
Gesendet: Dienstag, 12. November 2013 13:10
An: 'User questions and discussions about OTRS.'
Betreff: Re: [otrs] Regex in process tickets
Yes, it works with this simple example. But I have some trouble with more
complex regex expression especially with AND/OR condition and I currently
assume that anything isn´t working correct within OTRS. I am currently doing
further tests (OTRS 3.2.12).
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von
Nils Leideck (LX)
Gesendet: Dienstag, 12. November 2013 10:59
An: User questions and discussions about OTRS.
Betreff: Re: [otrs] Regex in process tickets
Did you already try the reg exp without the surroundings?
On 12.11.2013, at 08:51, Ohliger, Christoph
wrote:
Nils,
seems that the documentation isn´t correct
regards
Christoph
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von
Nils Leideck (LX)
Gesendet: Montag, 11. November 2013 20:46
An: User questions and discussions about OTRS.
Betreff: Re: [otrs] Regex in process tickets
Did you try \bcat\b only?
On 11.11.2013, at 16:30, Ohliger, Christoph <
mailto:Christoph.Ohliger@fh-rosenheim.de
Christoph.Ohliger@fh-rosenheim.de> wrote:
has anyone tested the regex function in transition. When using
qr{\bcat\b}xms as the match condition I would assume that it matches when
the dynamic field has the value cat
Cheers, Nils
--
http://webint.cryptonode.de/ http://webint.cryptonode.de / a Fractal
project
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Cheers, Nils
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