
17 Aug
2010
17 Aug
'10
1:37 a.m.
How do I display the header of the e-mail (I need senders IP-address)
If you have an (Plain) link in your message line click on it. If not it likely needs to be enabled. There is an option... on the SysConfig Config Options: Ticket -> Frontend::Agent::Ticket::ViewZoom Ticket::Frontend::PlainView: