forgot to mention, that was done (in fact, when I created the user)
any other ideas?
thanks
RK> On Thursday, June 10, 2004 3:37 AM
RK> MEGA Hospedagem
1) Logged as root on OTRS and went to admin section 2) Created a new user 3) Added this user to all groups with ro/rw 4) Logged as that user 5) Preferences -> notify when there's a new ticket: Yes
RK> (update)
select the custom queue -> all (update)
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