Hi,<br>
<br>
I started to use OTR and i am really liking it.<br>
I want to know to to configure otrs to send in the Customer::StateUpdate the text I typed when I closed <br>
the ticket. This is important to show the user why I closed the Ticket.<br>
Or there is a better way to do it?<br>
<br>
Best Regards,<br clear="all"><br>-- <br>Daniel Castro - דניאל<br>Home Page : <a href="http://www.danielti.com.br">www.danielti.com.br</a><br>MSN: <a href="mailto:danielti@gmail.com">danielti@gmail.com</a><br>Skype: danielti2005<br>
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