Hi there, No success so far... Em segunda-feira, 14 de abril de 2014, Mathias Braeunling < mathias.otrsmailinglists@gmail.com> escreveu:
Hi,
Am 08.04.14 16:01, schrieb André Cavalcante:
Would be correct to the the following?
CustomerID = department CustomerIDs = nothing
I'd also suggest this setup. You can also check if the setup is correct by going to the customer information center and selecting a customer user name (lower field). If configured correctly it will load up the info center for the department (e.g. 'Team IT') and list all members of that department (= all customer users who share the same customer id).
This also allows the use of the company tickets option in the customer interface.
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-- *André Luiz C. e Cavalcante* Coordenador de Eleições TRE-BA / STI / COELE