[otrs] Re: How to set debug??

Nils Breunese (Lemonbit Internet) wrote:

Alexander Scholler wrote:

...

You have to know to right place for your Config.pm that is in use. I did the manual source-installation, created a user OTRS with ~=/opt/otrs, all OTRS-stuff is installed within the home directory, so I use /opt/otrs/Kernel/Config.pm.

I don't know the file-positions used through the OTRS-RPM-installation.

The rpm installs in /opt/otrs as well.

Just for public consumption, the 2.0.4 Debian bundle loads at /usr/share/otrs. Regardless, I have been making my changes in /etc/otrs/Kernel/Config.pm because my /usr/share/otrs/Kernel/Config.pm is a link to /etc/otrs/Kernel/Config.pm. Is this incorrect? Which one is referred to within OTRS?? Steve