Re: [otrs] Changing OTRS System notification address

Hi Julian No worries, you're welcome :) Regards, On Tue, Nov 24, 2009 at 3:56 PM, Cook, Julian wrote:

Hi David, You are a saint (and I’m apparently something of a dork!) he heh Perfect! That’s exactly what I needed. Julian

On 11/24/09 10:43 AM, "David Holder" wrote:

Hi Julian,

Have you checked under Admin > E-mail addresses?

Regards,

On Tue, Nov 24, 2009 at 3:35 PM, Cook, Julian wrote:

Hello! I have recently inherited OTRS from the previous owner and am having a problem removing his email address. The user, smithj, has been invalidated through the Admin->Users function. Whenever a new ticket is created I am still getting these notifications in the System Log

“Sent email to ‘xxx@xxx.com http://%E2%80%98xxx@xxx.com < http://%E2%80%98xxx@xxx.com> ” from ‘OTRS System ’. HistoryType=>EmailAgent, Subject=> ........”

And

Sent agent ‘New Ticket’ notification to ‘smithj@xxx.comhttp://%E2%80%98smithj@xxx.com< http://%E2%80%98smithj@xxx.com> ’

Does anyone have an idea where I can change smithj’s email to my own? Many thanks! Julian

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