Eric writes:
The goal is to allow Customers to submit on behalf of others.
That doesn't sound safe. What will you do to prevent spamming and vandalism?
On Wed, Jun 3, 2015 at 6:48 PM, Eric Saunders
Nils Leideck
writes: On 21 May 2015, at 21:41, Saunders, Eric
wrote:
I would like to include a Customer User field that performs a live search
of existing customers in a Process Activity Dialog. The functionality would be identical to that of the Create New Phone Ticket screen or the process demonstrated at 11:12 of this webinar:
You can select the "Customer" as a field in the Activity Dialog
configurations.
-- Cheers, Nils
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True, but not in a way that's visible to the Customer. The goal is to allow Customers to submit on behalf of others.
Thanks, +Eric --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs