yes.. there is an upgraded version..
but i dont know how to upgrade to the next version without losing data
i want to know if there is any procedure by which we can upgrade the system without affecting the system.
From: dohboy <dohboy@gmail.com>
Reply-To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
Subject: Re: [otrs] apache server fails
Date: Thu, 13 Sep 2007 09:58:10 -0400
I'm having a similar problem. Here's what is appearing in the eventlog when the apache crash happens --
Faulting application httpd.exe, version 2.2.4.0, time stamp 0x45a476e3, faulting module libapr-1.dll, version 1.2.8.0, time stamp 0x45a474a3, exception code 0xc0000005, fault offset 0x0000acf3, process id 0xd2c, application start time 0x01c7f56247b49c8c.
In looking at the event logs i see that this crash appears every few weeks. I guess it depends on amount of usage. Perhaps there is an updated release of apache that fixes the problem?
I'm running OTRS 2.2.2.
On 9/13/07, pri pri <swatcat10@hotmail.com> wrote:hi alli have been working on OTRS for the past 2 months now.i have been noticing that the apache server keeps failing from time to time.i changed the max requestperchild parameter. so it does not fail everyday.but it happens suddenly.can anybody tell me why this is happening.i am using version 2.2.1-001- win 32. and running it on small business server.if this is a bug in this version. can somebody tell how i can upgrade to the next proper version.thank you
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