Hi,
 
25.01.2017 08:03 - Dimitrakakis Georgios schrieb:

> I am trying to find some instructions on how to create a
> new dashboard widget that will show both the “new” and “open” tickets.
> (...)
> So, how can I create a new one that will combine and show both of them?

create your own .xml

have a look in otterhub or search the internet for xml otrs dashboard
http://forums.otterhub.org/viewtopic.php?t=28631

Regards,

--
Florian