
3 Jul
2004
3 Jul
'04
5:07 p.m.
Hi,
I have a curious problem: we want to prevent that OTRS sends emails to
certain addresses.
The reason for this is that some of our customers are replying to mails
to mailing lists and put the (read-only) mailing list in Cc. They are
unable to actually post to the mailing list, but when we reply to their
email, OTRS will put the Cc address as Cc in our reply, thus sending it
to the whole list ;-(
To prevent this from happening in the future, we would like to setup
OTRS in a way that it does not send emails to certain addresses (or
domains).
Is this possible?
--
Daniel Seifert