
23 Nov
2017
23 Nov
'17
4:54 p.m.
Hello, just updated my OTRS instance and the upgrade process passed without errors. After the login the view for some queues is very slow (~8 seconds) while only 7 tickets are inside. The syslog is full of messages like this one -> Nov 23 17:38:04 ttsngdev OTRS-CGI-10[1372]: [Error][Kernel::System::Group::PermissionCheck][Line:945]: Need GroupName! Nov 23 17:38:04 ttsngdev OTRS-CGI-10[1372]: [Error][Kernel::System::Group::PermissionCheck][Line:945]: Need GroupName! I ran the SetPermissions script twice....but no change. Maybe someone have an idea? Thank you very much! Julius Albert