Re: [otrs] Acl question

21 Oct 2011

      Hi Wagner,

try this one:

$Self->{_XXX_TicketAcl}->{'ACL-SLA-per-UserComment'} = { 
    # match properties
    Properties => {
        CustomerUser => {
            UserComment => ['VIP Customer'],
        },
    },  
    # set possible options (white list)
    Possible => {
        Ticket => {
            SLA => ['VIP SLA'],
        },
        SLA => {
            Name => ['VIP SLA'],
        },
    },  
};

Remove the _XXX_ to “activate" the ACL.

On 19.10.2011, at 17:58, Wagner wrote:
...
I'm trying to create a ACL based on the UserComment to limit the SLA that could be set
is there a way to do this?
-- Cheers, Nils

http://webint.cryptonode.de / a Fractal project

Re: [otrs] Acl question

Nils Leideck