Re: [otrs] Deleting System Email Addresses

Hi Jim, On Fri, Mar 21, 2003 at 12:58:37PM +0000, Jim Wight wrote:

How can I delete system email addresses?

I have been experimenting with these, not realising that they appear in a dropdown menu on the customer New Ticket screen. I have managed to "hide" one I don't want by forcing it down the sort order, but I'd rather it wasn't there at all.

Just set the system email addresses in the admin area to invalid and the address is removed for the agent/customer frontend.

Jim

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.