On 9/20/05, Wade Naveja
I did get it working, though. My problem turns out to have been of my own making as opposed to anything wrong or broken with OTRS. It turns out that this particular FreeBSD server's crypt_default value had been modified from the default of md5 and des to use the blowfish algorithm.
Ah, yes, that would do it. [snip]
My only request would be to add a comment in the docs or faq about FreeBSD users being able to shoot themselves in the foot this way. This probably isn't the right list to make such a request, so I'll do that elsewhere.
Perhaps just an OS-independant note that DES password support is required in the system's crypt() call for the default root@localhost password to work. Hopefully that'd tweak the memory of anyone who's been changing their system crypt() settings. :) If you're sufficiently interested, you could submit a diff to the docs in a bug on http://bugs.otrs.org/. Bryan