9 Jun
2002
9 Jun
'02
10:07 a.m.
Hi, I'm trying to generate an automated mail to the ticket originator whenever a ticket is closed, so that he's informed about the status change. Am I right that there's usually no way to get that - and if so: what's the easiest approach to get this going? Ingo -- -----BEGIN GEEK CODE BLOCK----- Version: 3.1 GCM/IT/B/O d+(-) s+:++ a C++ UL++++$ P++$ L+++@ E- W+++@ N+ o? K? w-- O M++@ V PS+ PE++ Y+ PGP++ t++ 5 X R tv+ b+@ DI+@ D--- G+ e? h-- r+++@ y? ------END GEEK CODE BLOCK------