It's certainly not necessary. We are running AD integration using the follwing in Config.pm...

$Self->{'AuthModule::LDAP::SearchUserDN'} = 'cn=abd Test,ou=SVG,dc=addomain,dc=com';

The key is the cn=... It is the display name you have to use as username (in the cn field), as it is not the same as the login name. If you do a "ldifde -f output.txt" on your AD server you can dump your AD objects into a text file. Search for the validuser in this file to get the correct DN for it.

Mvh,

Thomas

-----Original Message-----
From: Eivind Arnesen [mailto:eivinda@imr.no]
Sent: Tuesday, January 13, 2004 10:11 AM
To: otrs@otrs.org
Subject: [otrs] AD authentication (I had to change LDAP.pm?)

Hi folks,

In order to authenticate customers against active directory, I had to
modify /opt/otrs/Kernel/System/CustomerAuth/LDAP.pm.

if (!$LDAP->bind(dn=>'validuser@mydomain,mydomain', password=>'validpassword')) {

instead of:
if (!$LDAP->bind(dn => $Self->{SearchUserDN}, password => $Self->{SearchUserPw}))

I expect that this should not be neccessary....

Eivind

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