I have loaded the OpenNMS 1.1.0 package into OTRS just
fine. I saw that there was an update to 1.1.1. I attempted to
upgrade the OpenNMS package both by hitting upgrade and downloading the opm
file and updating it. The error is:
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Tue Oct 20
16:46:52 2009
Message: Sorry, can't install package, because module SOAP::Lite v0.1 is
required and not installed!
Traceback (20791):
Module: Kernel::System::Package::_CheckModuleRequired (v1.106)
Line: 2012
Module: Kernel::System::Package::PackageUpgrade (v1.106) Line: 584
Module: Kernel::Modules::AdminPackageManager::_UpgradeHandling
(v1.81) Line: 1476
Module: Kernel::Modules::AdminPackageManager::Run (v1.81) Line:
689
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48
I have loaded SOAP::Lite via CPAN as well as the SOAP::DateTime.
Not sure what else I need to do to this to get it to work.
Wesley Song / Sr. Systems Engineer
2150 West 6th Avenue, Suite H
Broomfield, Colorado 80020
Voice: 303-544-1111 ext. 103
Fax: 303-544-1110
wsong@roomlinx.com
http://www.roomlinx.com
Stock Symbol: RMLX