hi thanks for your reply. i did not know windows platform was the problem here. unfortunately OTRS is all set up and running here now. is there any way to improve the performance? will an upgrade to the latest version help? thank you swatha
Date: Fri, 19 Oct 2007 15:41:33 +0200 From: lminost@denyall.com To: otrs@otrs.org Subject: Re: [otrs] OTRS very slow
Hi,
I would be interested and curious in seeing this "not slow" OTRS and see which time responses you have when displaying queue view, customer_user link and overall Agent Administration panels ... etc :)
Which hardware do you have ? Which backend are you using please ?
By the way, about pri pri question, I have also no experience about an OTRS install under Windows but as I can see and strongly think performance is not the best feature under OTRS, I can advise you to dedicate a linux box to OTRS, that will probably avoid some others problems linked to Windows ...
Thanks by advance for your answers.
Laurent MINOST
Richard Hinkamp - BeSite a écrit :
We have an install with 100.000 tickets and it's not slow. It is not running on Windows (Linux+mysql), so don't know about windows installs...
Richard
pri pri wrote:
hi all i have been using OTRS on windows small business server 2003 for 4 months now. i am using version 2.2.1 and wanted to know if the system gets very slow if there are more than 3000 tickets in my system. i have had frequent SPAM attacks and ended up with 16- 20 thousand e-mails in my system. the system is extremely slow. i would like to know if the system will get very slow if there are more than 3-4 thousand tickets. please let me know if you know anything about it. thank you
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