Markus, thanks a lot ! Its working pretty good ! How about the second part of my question, is the filter mechanism also working to those (webrequest)messages or for incoming mail only? regards, Sven On Monday 11 April 2005 16:31, Markus Ruecker wrote:
Hi Sven,
why should the CustomerUser select the queue to which his web-request should be queued in ? He doesn't know anything regarding the used queues. How can I avoid this (or just show a few of all queues) for the CustomerUser but use a Filter as for the incoming mails ?
Just have a look in your Defaults.pm. There you will find the following lines:
# CustomerPanelOwnSelection # (If this is in use, "just this selection is valid" for the CustomMessage.) $Self->{CustomerPanelOwnSelection} = { # Queue => Frontend-Name 'Junk' => 'First Queue!', 'Misc' => 'Second Queue!', # QueueID => Frontend-Name (or optional with QueueID) # '1' => 'First Queue!', # '2' => 'Second Queue!', };
Copy these into your Config.pm and configure it at your needs.
Regards,
Markus Ruecker
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