Re: [otrs] GenericAgent - Finding tickets closed in the last n days

Hi Jan Jan Miczaika schrieb:

Hello,

I would like to include all tickets in a GenericAgent query, which have been closed in the last n days. I can find an option for selecting the tickets created in the last n days. Is there an option for those closed in the last n days?

No, this option isn't available - you have to write your own generic agent module. See Kernel/System/GenericAgent/. for examples and dev.otrs.org for API-documentation.

Thanks

Jan

Bye, Alex