[otrs] Installation on SuSE-9.1, was: Installation on Fedora Core 1

Hi, On Fri, 7 May 2004, Robert Kehl wrote:

On Thursday, May 06, 2004 7:42 PM David Hansen Jr. wrote:

...

I've grabbed otrs-1.2.3-01.tar.gz, dumped it into /opt, and am trying to get it running. My problem right now is with PerlHandler in /etc/httpd/conf/httpd.conf. PerlHandler, PerlSendHeader, and PerlSetupEnv give errors when I try to restart apache. The error is: Starting httpd: Syntax error on line 337 of /etc/httpd/conf/httpd.conf: Invalid command 'PerlHandler', perhaps

Do you have mod_perl installed? If not, comment out those erratic lines, and it works via CGI.

It seems I have the same problem with SuSE-9.1 (apache2-mod_perl is installed, but rpm is crying for mod_perl), but your advice does only help to get apache2 running, but not OTRS. With http://localhost/otrs/installer.pl I simply get the option to view that file with an editor or to download it to disk. Cheers -e -- Eberhard Moenkeberg (emoenke@gwdg.de, em@kki.org)