Re: [otrs] Help! I still cannot log on!!!

Hello, how did you set up your db-installation for otrs? using the installer.pl file or manually? Best! Dan Melvin C. Etheridge wrote:

Now I'm getting this error!!!!!!!!1

Error: Access denied for user: 'otrs@12.31.84.8' (Using password: YES)

----- Original Message ----- From: "Melvin C. Etheridge" To: Sent: Wednesday, July 23, 2003 9:00 AM Subject: [otrs] Help! I still cannot log on!!!

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Can someone tell me what I'm doing wrong???

W2K, MySQL 4.0.12, PHP 4.3.1

I get the following error when I try to log on:

[Tue Jul 22 12:53:56 2003][Notice][Kernel::System::Auth::DB::Auth] User: admin with wrong Pw!!! (REMOTE_ADDR: x.x.x.x)

I checked the pw in the database and it is correct.

Please Help!

Thanks,

Mel

----- Original Message ----- From: "Martin Edenhofer" To: Sent: Wednesday, July 23, 2003 8:09 AM Subject: Re: [otrs] Utilites - Open Tickets

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Hi Peter,

On Tue, Jul 22, 2003 at 02:36:18PM +0200, web4.hm - Peter Padberg wrote:

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We get a lot of spam and virus detected mails which I procmail to

the

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We use qconfirm with otrs and qmail. And it works perfect. But when I remember right procmail is for postfix, yes? Perhaps there is something as qconfirm for postfix?

Yes, procmail is an email filter to modify email. I thinks it's similar to qconfirm!?

Procmail (http://www.procmail.org/) can also be used with other MTAs like sendmail, exim, ...

See also the OTRS online doc to learn how it work with OTRS. :)

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We also have a lot of faxes (as pdf attachements) entering into the

system.

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Any experience with OCR (*.pdf to *.txt converters) and OTRS?

Look at the pdf converter from phpMySearch.web4.hm. It was in php, but it works.

Cool! :)

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Gruss, Peter.

-Martin

-- Martin Edenhofer - <martin at edenhofer.de> -

http://martin.edenhofer.de/

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