hi,
i am using otrs 2.2 on debian system,
i have set the following parameter in the auto response
to send the username & password to customer,
Login: <OTRS_CUSTOMER_DATA_UserLogin>
Password: <OTRS_CUSTOMER_DATA_UserPassword>
It is passing the UserLogin correctly, but not UserPassword.
means passing the wrong password as,
Password: goKW7Vf/VqbmM (as the right password is go123456)
i think it is in encoded form or a garbage value.
plz help
thanks.
--
regards:
Amanpreet Singh