Hello,

after I successfully migrated from OTRS 5.0.23 to OTRS 6.0.10, I also upgraded the ITSM and the Survey module to the latest versions.

All needed perl modules are fine and properly installed.

Now I receive the following errors:

Subject: OTRS Scheduler Daemon Cron: SurveyRequestsSend

ERROR: OTRS-otrs.Console.pl-Maint::Survey::RequestsSend-10 Perl: 5.20.2 OS:

linux Time: Tue Aug  7 19:20:07 2018

 Message: Missing parameter Year.

 Traceback (30907):

   Module: Kernel::System::DateTime::_CPANDateTimeObjectCreate Line: 1846

   Module: Kernel::System::DateTime::new Line: 151

   Module: Kernel::System::ObjectManager::_ObjectBuild Line: 306

   Module: Kernel::System::ObjectManager::Create Line: 241

   Module: Kernel::System::Survey::Request::RequestSend Line: 470

   Module:

Kernel::System::Console::Command::Maint::Survey::RequestsSend::Run Line: 136

   Module: (eval) Line: 460

   Module: Kernel::System::Console::BaseCommand::Execute Line: 454

   Module: (eval) Line: 144

   Module:

Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line:

123

   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run

Line: 232

   Module: (eval) Line: 316

   Module: main::Start Line: 316

   Module: bin/otrs.Daemon.pl Line: 137

ERROR: OTRS-otrs.Console.pl-Maint::Survey::RequestsSend-10 Perl: 5.20.2 OS:

linux Time: Tue Aug  7 19:20:07 2018

 Message: Error creating DateTime object.

 Traceback (30907):

   Module: Kernel::System::DateTime::new Line: 154

   Module: Kernel::System::ObjectManager::_ObjectBuild Line: 306

   Module: Kernel::System::ObjectManager::Create Line: 241

   Module: Kernel::System::Survey::Request::RequestSend Line: 470

   Module:

Kernel::System::Console::Command::Maint::Survey::RequestsSend::Run Line: 136

   Module: (eval) Line: 460

   Module: Kernel::System::Console::BaseCommand::Execute Line: 454

   Module: (eval) Line: 144

   Module:

Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line:

123

   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run

Line: 232

   Module: (eval) Line: 316

   Module: main::Start Line: 316

   Module: bin/otrs.Daemon.pl Line: 137

It seems like the Survey Module can't determine the Year to use?


Did anyone ever run into the same problem?



Thanks in advance.


Cheerio

--

Matthias Weigel