I thought I might have worked around the issue by changing the Auth type to
DB and doing a hack job by removing the 'or die' from the end of the Log.pm
lines causing me trouble, but the system still doesn't seem quite right -
maybe Im missing the point here somewhere :|
That's ignoring the fact that it looks a bit over complex :/
Any thoughts appreciated.
Phil
----- Original Message -----
From: "Phillip Baker"
Hi,
I've been trying to install the latest version of OTRS on my Debian (stable) system and I appear to have hit a showstopper.
I've managed to tinker with it to get the installer working, and it's all configured and appears to be working fine, but as soon as you try to login on the login page with the default root details you get hit with an Error 500 and apache drops the following to the error log:
Invalid argument at /<my path>/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 132.
I've looked but I'm afraid my Perl isn't advanced enough to see whats causing the problem - the -> way of doing things just makes me go crosseyed as it is.
I've checked the syntax of index.pl, and it's not reporting any errors, and I'm pretty sure all the required perl modules are installed - AND I've dug around on the archives but not found anything relevant.
For easy reference, the block of code around line 132 is:
# -- # write shm cache log # -- if ($Priority !~ /debug/i && $Self->{IPC}) { $Priority = lc($Priority); my $Data =
localtime().";;$Priority;;$Self->{LogPrefix};;$Subroutine2;;$Line1;;$Message
;;\n"; my $String = $Self->GetLog(); shmwrite($Self->{Key}, $Data.$String, 0, $Self->{IPCSize}) || die $!; }
Line 132 is the last line before the closing brace.
Any thoughts on what could be causing this? What exactly is this block of code trying to do (this may help me troubleshoot the issue by myself)?
Regards, Phil
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