# LDAP settings for the agents' AUTH $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'} = 'heb-hdo-dc-03.hebros.bg'; $Self->{'AuthModule::LDAP::BaseDN'} = 'dc=hebros,dc=bg'; $Self->{'AuthModule::LDAP::UID'} = 'uid'; $Self->{'AuthModule::LDAP::SearchUserDN'} = 'cn=OTRS,ou=Service Users,ou=HeadOffice,dc=hebros,dc=bg'; $Self->{'AuthModule::LDAP::SearchUserPw'} = 'XXXXXXX'; $Self->{'AuthModule::LDAP::AlwaysFilter'} = ''; $Self->{'AuthModule::LDAP::Params'} = { port => 389, timeout => 120, async => 0, version => 3, }; # LDAP settings for the CustomerUsers' AUTH $Self->{'Customer::AuthModule'} = Kernel::System::CustomerAuth::LDAP'; $Self->{'Customer::AuthModule::LDAP::Host'} = 'heb-hdo-dc-03.hebros.bg'; $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=hebros,dc=bg'; $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'cn=OTRS,ou=Service Users,ou=HeadOffice,dc=hebros,dc=bg'; $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'XXXXXXX'; # LDAP settings for the CustomerUsers' DATA $Self->{CustomerUser} = { Name => 'LDAP Backend', Module => 'Kernel::System::CustomerUser::LDAP', Params => { Host => 'heb-hdo-dc-03.hebros.bg', BaseDN => 'dc=hebros,dc=bg', SSCOPE => 'sub', UserDN => 'cn=OTRS,ou=Service Users,ou=HeadOffice,dc=hebros,dc=bg', UserPw => 'XXXXXXX', AlwaysFilter => '', Params => { port => 389, timeout => 120, async => 0, version => 3, }; }, CustomerKey => 'uid', CustomerID => 'mail', CustomerUserListFields => ['uid', 'cn', 'mail'], CustomerUserSearchFields => ['uid', 'cn', 'mail'], CustomerUserPostMasterSearchFields => ['mail'], CustomerUserNameFields => ['givenname', 'sn'], Map => [ [ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ], [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ], [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ], [ 'UserLogin', 'Login', 'uid', 1, 1, 'var' ], [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ], [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ], [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ], [ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ], [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ], ], };